GENERAL TERMS AND CONDITIONS OF SALE

1. The client explicitly waives their own general terms and conditions, even if these were drafted after the present general terms and conditions of sale. To be valid, any deviation must be expressly agreed upon in advance in writing.
2. Our invoices are payable within 10 business days, unless another payment term is indicated on the invoice or order. In the event of non-payment by the due date, v-Infra Europe srl reserves the right to request a fixed interest payment of 10% of the outstanding amount. v-Infra Europe srl will be entitled to suspend any service provision without notice in the event of late payment.
3. If a payment is still outstanding more than thirty (30) days after the due date, v-Infra Europe srl reserves the right to engage the services of a debt collection agency. All legal fees will be the responsibility of the client.
4. Some countries apply withholding tax on the amount of invoices, in accordance with their internal legislation. Any withholding tax will be paid by the client to the tax authorities. Under no circumstances can v-Infra Europe srl be involved in the costs related to the legislation of a country. The amount of the invoice will therefore be due to v-Infra Europe srl in its entirety and does not include any costs related to the legislation of the country in which the client is located.
5. v-Infra Europe srl is committed to doing its best to provide efficient services within the agreed timelines. However, none of its obligations can be considered as an obligation to achieve results. v-Infra Europe srl cannot, under any circumstances, be held by the client to appear as a third party in a claim for damages filed against the client by an end consumer.
6. To be admissible, v-Infra Europe srl must be informed of any claim by letter sent by registered mail to its registered office within 8 days following the delivery of goods or the provision of services.
7. All our contractual relationships will be governed exclusively by Belgian law.